Privacy Statement
1. Privacy and Cookie Policy
China faw group import and export co. LTD as well as its affiliatesand subsidiaries around the globe (hereinafter referred to as "FAW","We" or "Our" for short) really knows the importance of privacy toyou, and pays high attention to protecting your privacy. Before youvisit this Website or submit your personal data, FAW reminds you toread and understand this Privacy and Cookie Policy (hereinafterreferred to as this "Policy" for short). This Policy is applicable toFAW's websites, products and services displaying this Policy or linkedto this Policy. This Policy describes how FAW would process yourpersonal data. But this Policy might not involve all the dataprocessing scenarios. Information about the collection of the specificdata of products or services might be released by FAW in itscomplementary policies or in the notifications provided at the time ofdata collection.
Collection of Personal Data
Personal data refers to information that can be used to confirm theidentity of individuals when being used separately or in combinationwith other information. Such data might be submitted to us directly byyou when you are using our websites, products or services or when youare interacting with us, for example, when you are creating a FAWaccount or contacting us to get support; or might be obtained by usthrough recording how you are interacting with our websites, productsor services, by using techniques such as cookie or receiving the usagedata from the software running on your device. When permitted by law,we might also obtain related data from third-party public andcommercial sources. For example, we might purchase statistical datafrom other companies to support our services. The data collected by usdepends on the websites you visited or the products and services youused, and might include names, addresses, emails, telephone numbers,and login information (usernames and passwords).
You have theright to refuse to provide personal data. But if you refuse to providecertain personal data, you might not be able to use our products orservices, or your refusal might have certain impact on your use of ourproducts or services.
2. Use of Personal Data
We might use your personal data for the following purposes:
(a) Fulfill orders; deliver, activate or authenticate products orservices; make changes at your request; and provide technical support.
(b) Contact you with your consent; send information about products andservices that you might be interested in; invite you to participate inFAW's promotions and market surveys; or send marketing information toyou. If you don't want to receive such information, you canunsubscribe at any time.
(c) Conduct internal audits, data analyses and researches, and improveour products and services.
(d) Analyze the efficiency of business operations and measure ourmarket share.
(e) Troubleshoot errors when you choose to send error details to us.
(f) Synchronize, share and save the data you uploaded or downloaded aswell as run the data needed for uploading and downloading.
(g) Improve our loss prevention and fraud prevention programs.
(h) Abide by and implement the applicable legal requirements as wellas relevant industry standards or our policies.
FAW might also collect and use non-identifying data. Non-identifyingdata refers to the data that cannot be used to determine the identityof individuals. For example, FAW might collect the aggregatedstatistical data, such as website traffic. The purpose of FAWcollecting such data is to learn how the users use its websites,products and services, with which FAW can improve its services andbetter meet the needs of customers. FAW might decide at its owndiscretion to collect, use, process, transfer or disclosenon-identifying data for other purposes. We would do our best toisolate your personal data from non-identifying data and use these twotypes of data separately. If personal data is mixed withnon-identifying data, they will still be treated as personal data.
3.Cookie and Similar Technologies
Cookie
In order to ensure the normal operation of our websites, we might savesmall data files called cookie on computers or mobile devices fromtime to time. Cookie are text files saved on computers or mobiledevices by network servers. The contents of cookie can only beretrieved or read by the servers that have created them. Each cookieis unique to your web browser or mobile app. A cookie usually containsidentifiers, website names as well as some numbers and characters.With cookie, websites can save data about user's preferences or itemsin their shopping carts. The purpose of FAW using cookie is to improveuser experience, the same as that of most websites or Internet serviceproviders. With cookie, websites can remember user's single visits(using session cookie) or multiple visits (using permanent cookie).Meanwhile, websites can save settings, such as computer's or mobiledevice's languages, font sizes and other browsing preferences. Thismeans that users don't need to reconfigure their preference settingsevery time they visit a website. If a website doesn't use cookie, thenevery time when a webpage is opened by a user, the website would seethis user as a new visitor. For example, if you move to anotherwebpage after logging in to a website, this website will not be ableto recognize you, and you will be logged off again. FAW will not usecookie for any purpose other than those described in this Policy. Youcan manage or delete cookie based on your own preferences. Fordetails, visit AboutCookies.org. You can clear all the cookie saved onyour computer, and most web browsers provide a function to blockcookie. But if you enable this function, you will need to personallychange your user settings every time when you visit our websites.
4.Web beacons and pixel tags
In addition to cookie, we might also use other similar techniques suchas web beacons and pixel tags at our websites. For example, the emailssent to you by FAW might contain clickable URLs linked to the contentson FAW websites. If you click the links, FAW would track the click tohelp us learn your product and service preferences and improve ourcustomer services. Web beacons usually are a kind of transparentimages embedded in websites or emails. With the pixel tags in emails,we can learn whether emails have been opened. If you don't want youractivities to be tracked this way, you can unsubscribe from FAW'smailing list at any time. Using our websites means that you haveagreed to allow us to use cookie, web beacons and pixel tags in theways described above. When required by applicable laws or in responseto legal procedures, FAW might also disclose your personal data to therelevant law enforcement agencies or other government agencies. Incertain jurisdictions, if FAW is involved in reorganizations, mergersor bankruptcy and liquidation litigations, then your personal datamight also be disclosed to the counterparties. FAW might also discloseyour data when there is a reasonable need to do so, for example, whenit is necessary to disclose your data in order to implement terms andconditions as well as when we believe it is necessary to do so inorder to prevent physical damages or property losses or investigatepossible or actual illegal behaviors and such disclosure isappropriate.
5.Sharing
We will not share your personal information with any company,organization or individual outside of FAW, except for the followingcirc*mstances:
1. Sharing with explicit consent: After obtaining your explicitconsent, we might share your personal information with other parties.
2. We might share your personal information with external parties inaccordance with applicable laws and regulations or according to themandatory requirements of government authorities.
3. Sharing with our subsidiaries: We will only share the necessarypersonal information, and are subject to the purposes stated in thisPolicy. If any of our subsidiaries intents to change the purpose ofusing your personal information, it will ask for your permissionagain.
4. Sharing with our authorized partners: This is only for the purposesstated in the privacy policy. Some of our services will be provided byour authorized partners. We might share certain of your personalinformation with our partners in order to provide better customerservices and better user experiences. For example, when you buy ourproducts online, we must share your personal information with ourlogistics service provider to arrange for delivery or makearrangements for our partner to provide services. We will share yourpersonal information only for legal, legitimate, necessary, specificand clear purposes, and will only share your personal informationnecessary for providing services. Our partners have no right to shareyour personal information for any other purpose..
5.Transferring
1. We will not transfer your personal information to any othercompany, organization or individual except for the followingcirc*mstances: transferring with your explicit consent: Afterobtaining your explicit consent, we may transfer your personalinformation to other parties;
2. In case of mergers, acquisitions or liquidation, if the transfer ofpersonal information is involved, we will ask the new company ororganization holding your personal information to continue to be boundby this privacy policy, or we will ask the said company ororganization to seek your consent again.
6.Disclosure
1. After obtaining your explicit consent;
2. Disclosure based on applicable laws: We might publicly discloseyour personal information upon the mandatory request of laws, legalprocedures, litigations or government authorities.
7.Access or Modification to Personal Data
You should ensure that all the personal data you submitted is accurateand without error. FAW will do its best to protect the accuracy andcompleteness of personal data, and to update such data in a timelymanner. When required by applicable laws, you might (1) have the rightto access the specific personal data kept by us about you; (2) ask usto update or correct your inaccurate personal data; (3) refuse to letus use your personal data; and (4) ask us to delete your personaldata. If you want to exercise related rights, please send an email toxxxxxxxxx to notify us. To ensure security, you might need to make awritten request. If we have a reason to believe that such a request isdeceptive, not doable or might compromise the privacy of others, wewill refuse to process the request.
8.Protection of Personal Data
FAW takes the security of personal data seriously. We are takingappropriate physical, management and technical measures to protectyour personal data from being accessed, disclosed, used, modified,damaged or lost without authorization.For any personal informationthat you might be asked to provide when you browse this Website, youare free to determine whether you want to provide it. After you haveprovided the information, FAW will use it to the extent permitted bylaw, to improve its services. Once you have submitted your personalinformation, it indicates that you have already understood andaccepted the usage of your personal information, and that you haveagreed to allow FAW to use your personal information for this specificpurpose. Without your permission, FAW promises not to sell yourpersonal information at any time and under any circ*mstance. However,FAW might provide certain of your personal information to the legal orgovernment agencies at their request; or FAW might make certain ofyour personal information public within a scope as small as possiblewhen it has a reason to believe that it's necessary to do so toprotect the Company, its customers or the public, and when you provideyour personal information, you are supposed to have foreseen such asituation or have agreed that there might be such a situation. We willkeep your personal data for the period needed to achieve the purposesdescribed in this Policy, unless the period to keep your personal dataneeds to be extended or the extension is permitted by law. We will doour best to protect your personal data. But please note that none ofthe security measures is impeccable.
9.Personal Data of Minors
Our products, websites and services are mainly for adults. Without theconsent of their parents or guardians, minors shall not create theirown user accounts. In case that the parents agree to allow us tocollect the personal data of their children, we will only use ordisclose such data when permitted by law or when the parents orguardians give us an explicit consent or when it's necessary to do soin order to protect the minors.
If FAW finds that it has collected the personal data of childrenwithout getting the verifiable consent of their parents in advance, itwill try to delete the data as soon as possible.
10.Third-party Providers and Their Services
In order to ensure a smooth browsing experience, you might receive thecontents or website links provided by third parties outside of FAW andits partners (hereinafter referred to as "third parties" for short).FAW does not have control over such third parties. You can choosewhether or not you want to visit the links, contents, products andservices provided by third parties.
FAW cannot control the privacy and data protection policies of thirdparties. Such third parties are not subject to this Policy. Beforesubmitting your personal information to them, please read the privacyprotection policy of those third parties for reference.
11.Transfer of Personal Data
FAW is a multinational company. This means that your personal datacollected by FAW might be processed in countries/اتصل بنا s where you areusing our products or services and in other countries/regions whereFAW or its affiliates or subsidiaries or service providers withorganizations, or accessed by people from those countries/regions. Thedata protection laws of those countries/regions might be different.Under such circ*mstances, FAW would take measures to ensure that thedata collected by us will be processed in accordance with therequirements of this Policy and the applicable local laws. Forexample, FAW would use various legal mechanisms, including standardcontract terms or would request your consent for the cross-bordertransfer of your personal data or adopt security measures such as dataanonymization before transferring data across borders.
12.Your Rights
We guarantee that you can exercise the following rights to yourpersonal information in accordance with China's relevant laws,regulations and standards as well as the common practices of othercountries and regions:
(1) Access your personal information You have the right to access yourpersonal information, excluding the exceptions set out in applicablelaws and regulations.
(2) Correct your personal information When you found that yourpersonal information processed by us has errors, you have the right toask us to make corrections. You can make an application for correctionthrough one of the methods listed in (I) Access your personalinformation. If you cannot correct your personal information throughthe above link, you can contact us through our web form or send anemail to xxxxxxxxxat any time. We will respond to your request for correction within 30days.
(3) Delete your personal information
1. If our way of processing your personal information is against lawsand regulations;
2. If we are collecting or using your personal information withoutyour consent;
3. If our way of processing your personal information breaches ouragreement with you;
4. If you no longer use our products or services, or you have deletedyour account;
5. If we no longer provide products or services for you
If we have decided to respond to your request for deletion, we willalso notify the entities obtaining your personal information from usto delete your personal information in a timely manner, unlessotherwise specified in laws and regulations or these entities haveobtained your authorization separately. After your information isdeleted from our service, we might not immediately delete thecorresponding information from our backup system, but will delete theinformation when updating the backup.
In principle we do not charge you for your reasonable request. But wewill charge you for certain amount to offset our cost in case ofrepeated requests beyond the reasonable level depending on thesituation. We might reject requests that are repeatedly submitted forno reason, require too many technical actions (e.g. the need fordeveloping new systems or fundamentally changing the existingpractices), bring risks to the legitimate rights of others, or arevery unrealistic (e.g. involving the backup of information saved onmagnetic tapes). We will not be able to respond to your request underthe following circ*mstances due to legal requirements:
1. Your information is directly related to national security ornational defense;
2. Your information is directly related to public security, publichealth, or major public interests;
3. Your information is directly related to the investigation,prosecution and trial of crimes as well as the enforcement ofverdicts;
4. There are sufficient evidences to prove that you are ill-minded orabusing your rights;
5. Responding to your request will lead to a serious damage to thelegitimate rights of yours or other individuals or organizations;
6. Your information involves business secrets
13.Update
FAW reserves the right to update or revise this Policy from time totime. If our Privacy Policy is changed, we will publish the latestversion of the Privacy Policy and Cookie Policy here. If we have mademajor modifications to the Privacy Policy, we might also notify you ofthe modifications through different channels.
14.Applicable Laws
This Policy is subject to the laws of the People's Republic of China.If you have any questions, opinions or suggestions, please contact usby sending an email to [emailprotected] If you are not satisfied with ourreply, especially if our way of processing your personal informationhas damaged your legitimate rights, you can seek resolution from acourt in the Jilin changchun the People's Republic of China that hasjurisdiction over the matter.
